Returns & Exchanges

At Arcade1Up, we want you to be completely satisfied with your purchase. If your new apparel or accessories don't meet your expectations, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Ensure all items are in their original, unworn condition with tags attached, and pack them securely in the original shipping box.

3

Attach the Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Take your package to the nearest authorized carrier location and keep your tracking number handy until your refund is processed.

đź“…

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

đź’ł

Fast Refunds

5-7 business days processing